1. What makes Chocoelite different from other fruit chocolates?
Chocoelite integrates up to 80% real fruit pulp by weight into chocolate. Unlike most fruit chocolates that use flavouring or dried fruit pieces, our formulation is built around real fruit pulp for a fruit-forward texture and authentic taste.
2. Does Chocoelite use artificial fruit flavours?
No. We do not rely on artificial fruit flavours to create taste. Our flavour comes primarily from real fruit pulp.
3. What is the shelf life?
Chocoelite products have a shelf life of up to 12 months when stored under recommended conditions.
4. How should I store the chocolate?
Store in a cool, dry place away from direct sunlight and strong odours. Avoid refrigeration unless necessary, as temperature fluctuations may affect texture.
5. Is Chocoelite vegetarian?
Yes. Our products are vegetarian. Please refer to the ingredients list on individual product pages for detailed information.
Orders & Shipping
6. Where do you ship?
We ship across India. For bulk or international inquiries, please contact our support team.
7. How long does delivery take?
Orders are typically processed within 1–2 business days. Delivery timelines may vary depending on your location.
8. Can I track my order?
Yes. Once your order is shipped, you will receive a tracking link via email or SMS.
9. Do you offer Cash on Delivery (COD)?
Yes, COD may be available in select locations. Availability will be shown at checkout.
Gifting & Bulk Orders
10. Do you offer corporate or bulk gifting?
Yes. We provide bulk ordering options for corporate gifting, events, weddings, and hospitality. Please visit our Bulk Buying page or contact us for custom requirements.
11. Can I customize gift boxes?
Customization options may be available depending on order quantity. Reach out to our team for details.
Returns & Support
12. Do you accept returns?
Due to the perishable nature of the product, we do not accept returns. However, if your product arrives damaged or incorrect, please contact us within 48 hours of delivery.
13. How can I contact customer support?
You can reach us at:
support@chocoelite.in
Or through the Contact page on our website.
Or through the Contact page on our website.
